As companies evolve, many are focusing on two seemingly dichotomous strategies: consolidation and expansion.
Taking a page out of Lean Thinking, companies are continuing to drive waste out; redundant or underutilized software,
hardware, and operations from branch and remote locations continue to be consolidated. On the flip side, business
decision-makers are expanding by scouting for new revenue streams and remaining relevant to their customer base. As
a result, businesses are demanding that IT departments respond by helping them achieve two goals: 1) to embed
themselves in their customers' lives, and 2) to offer personalized products and services. As more resources are dispersed
into their customer's environments and employees leverage their own devices, infrastructures will encounter new stress
points as video and collaboration tools connect employees together and virtual desktop infrastructure supports the
empowered employee.